Inforce Policy Service Communication

Mailing Address:
5701 Golden Hills Dr. Minneapolis, MN 55416
800-950-7372 ext. 70006

This email address is being protected from spambots. You need JavaScript enabled to view it.

www.allianzlife.com

Mailing Address
P.O. Box 3257 Springfield, MO 65808
800-899-6806

www.img.anicoweb.com

Additional Notes:
*To receive policy service communication Register for Expert Reports

Mailing Address
700 Quaker Lane Warwick, RI 20887
800 638-5000

https://www.brighthousefinancialpro.com/

Mailing Address:
P.O. Box 305355, Nashville, TN 37320

Overnight Mailing Address:
340 Seven Springs Way, Brentwood, TN 37027
800-255-2702
https://live.cloud.api.aig.com/life/connext-security/public/login

Additional Notes:

Register for online account
How to set policy service notifications

Mailing Address:
Equitable Life Operations
PO Box 1047 Charlotte, NC 28201-1047

Overnight Mailing Address:
Equitable Life Operations
8501 IBM Dr. Suite 150 Charlotte, NC 28262-4333

800-777-6510

https://equitable.com 

Additional Notes:
***Grace and lapse notices are the same
**client must be enrolled for online access and select edelivery for all communications, if enrolled will not receive notices by mail

Mailing Address:
PO Box 305027 Nashville, TN 37230
800-711-9556

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www.globalatlanticlink.com

Mailing Address:
1 John Hancock Way suite 1350
Boston, MA 02217-1099
800-387-2747

www.jhsaleshub.com 

Additional Notes:

These apply to policies that we are currently selling (as of July 2017)

For older policies communication will depend on the product, when sold and who issued the policy (agency or agent)

The only time the insured receives information is if the policy has the LTC rider. They would receive: Lapse, Grace and Term notice

Mailing Address:
3275 Bennett Creek Ave Frederick, MD 21704
800-638-8428
Banner email: This email address is being protected from spambots. You need JavaScript enabled to view it.
William Penn email: This email address is being protected from spambots. You need JavaScript enabled to view it.

www.partner.lgamerica.com
best viewed on Chrome or Firefox

100 North Greene St Greensboro, NC 27401
800-487-1485

www.lfd.com

Mailing Address:
1295 State St Springfield, MA 01111
800-767-1000

https://fieldnet.massmutual.com

Additional Notes:
*Mass Mutual correspondence for brokers or BGAs is sent to Agency 047 - Fifth Avenue Financial . We then forward to BGA or Agent via mail or email.

Mailing Address:
3300 Mutual of Omaha Plaza
ATTN: Individual Policy Serivces
Omaha, NE 68175
800-775-7894

www.mutualofomaha.com 

Mailing Address:
1 National Life Dr. Montpelier, VT 05604
800-906-3310

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www.nationallife.com

Additional information:
* only for IUL Products

Mailing Address:
P.O. Box 182835 Columbus, OH 43215

Overnight Address:
3400 Southpark Place Suite A DSPF-D4
Grove City, OH 43213
800-321-6064

www.nationwidefinancial.com

Mailing Address:
AMN Service Center P.O. Box 922 NY, NY 10159
866-695-3289

This email address is being protected from spambots. You need JavaScript enabled to view it. 

www.newyorklife.com/amn

Mailing Address:
One Sammons Plaza Sioux Falls SD 57193
877-872-0757 ext. 32140

This email address is being protected from spambots. You need JavaScript enabled to view it.

www.northamericancompany.com

Mailing Address
P.O. Box 42001
Lynchburg, VA 24506

Overnight Mailing Address
750 Main Street
Lynchburg, VA 24504 

844-276-0193
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

https://plexpress.pacificlife.com/pro-web/login.html

Additional notes:
*accessed via: My Life Account

Mailing Address:
PO Box 10431 Des Moines, IA 50306
800-654-4278

This email address is being protected from spambots. You need JavaScript enabled to view it.

www.advisors.principal.com

Additional Notes:
Agents must OPT-IN to receive email alerts. Learn How

Mailing Address:
P.O. Box 12687 Birmingham, AL 35202

Overnight Address:
2801 Hwy 280 S Birmingham, AL 35223
800-866-9933

This email address is being protected from spambots. You need JavaScript enabled to view it.

www.myprotective.com

Additional notes:
*If Owner/Payor - CoOwner/Payor elects eBill Insured does not receive anything unless he's the Owner
**Protective does not send email notifications that policy service correspondence is available. You must check the website often.

Mailing Address:
Prudential Customer Service Office 
P.O. Box 7390 Philadelphia, PA 19176-7390

Overnight Address:
Prudential
2101 Welsh Road Dresher, PA 19025

Inforce line for Agents/BGAs  800-782-5356 (best time to call: 8-10AM or 3-4PM EST)

Contact Center 800-778-2255

www.pruxpress.com 

Additional notes:
the Agent/BGA, in general, do NOT receive communications

Mailing Address:
400 Robert St North St. Paul, MN 55101
651-665-3500

This email address is being protected from spambots. You need JavaScript enabled to view it. (sales desk)

https://advisor.securian.com/userservices/public/idg/login

Mailing Address:
100 Court St Binghamton, NY 13905
800-346-7171

https://www.smlnyagent.com/agent/login.jsp 

Mailing Address:
Individual Life Customer Service
PO Box 34690 Seattle, WA 98124-1690

Overnight Address:
Individual Life Customer Service
777 108th SE, Suite 1200 Bellevue, WA 98004-5135
800-796-3872 ext 21011

This email address is being protected from spambots. You need JavaScript enabled to view it. 

www.symetra.com 

Mailing Address:
2000 21st Avenue NW Minot, ND 58703
877-882-5050

This email address is being protected from spambots. You need JavaScript enabled to view it.

https://professionals.voya.com/portal/public/ 

Additional notes:

Click HERE for Term Conversion information

* information may either be sent to BGA or the agent depending on the product

**the agent or the client may check the website for general information/status of the policy. However, the web site will not provide any sort of alert to the client.

Mailing Address:
7045 College Blvd Overland Park, KS 66211
888-634-6780

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www.zlifeusa.com